Customers will find all related service information for Nickii's Boutique including our policies, terms and condition as well as how to care for your lingerie, and how to select your correct size.

Secure Shopping: You can shop online at www.NickiisBoutique.com with confidence. Nickii's Boutique is just as concerned about credit card fraud as our customers are concerned about fraudulent and questionable businesses online. Therefore, to protect our customers, we have teamed with PayPal, a leading payment gateway since 1996, to offer safe and secure credit card transactions for our customers.

The PayPal Payment Gateway manages the complex routing of sensitive customer information through the credit card and electronic check processing networks. The company adheres to strict industry standards for payment processing, including:128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions. Industry leading encryption hardware and software methods and security protocols to protect customer information.

Compliance with the Payment Card Industry (PCI) Data Security Standard.

Order By Phone/Email: You may place your order by phone, fax or email: Phone: 843-793-1084 Fax: 843-793-1084 Email: info@nickiisboutique.com

We require the following information: (1) the item number (2) quantity (3) size (4) color (5) billing party's name, address, phone and email (6) credit card information (visa or master card accepted), including: credit card type, number, expiration date, name on card and 3-digit security code on the back of the credit card in the signature box. (7) ship to party's name and address

Shipping Information: Delivery: Most orders are processed and shipped within 48 hours. Depending upon the delivery service selected, domestic shipments may take 1-4 days to be delivered from the United States Postal Service. Freight time for international shipments may take 4-14 days depending upon location.The above referenced delivery times are not a guarantee but are a strong reference. Nickii's Boutique will provide you with the best online customer service possible. If at anytime you would like personal assistance, you may call us 843-793-1084.

Shipping and Handling: Domestic Shipments: NickiisBoutique.com utilizes a simple flat rate shipping method of $6.95 for domestic shipments. Shipping time, once delivered to the post office, is approximately 2-5 days.

International Shipments: We offer two methods of shipping for International shipments.Customers may choose a flat shipping rate of $23.95 for Canadian and Mexico shipments. Please note, this shipping method is not guaranteed nor does it provide accurate tracking information. Shipping time, once delivered to the post office, is approximately 6-15 days.

All items are shipped via priority delivery service through the US Postal Service. Domestic shipments include delivery confirmation, which the customer agrees is acceptable determination of shipment delivery and receipt by customer.

Payment Options: We accept Visa, MasterCard, American Express and Discover. Your credit card will be charged when your order is placed. Our credit card transactions are always secure using the latest encryption technology. For those who are uncomfortable using their credit card via the internet, you may contact us at 843-793-1084 to place your order, or simply email your order to info@nickiisboutique.com. No shipment will be sent until the credit card information is confirmed accurate.

Privacy Policy: Protecting your personal information is important to us. We promise never to sell, lend, give out, or otherwise publish your personal information to any third party without your consent.

Track Order Status: Once orders have been shipped, they may be tracked by visiting www.usps.com and entering the tracking number provided within the order's notes as well as sent to each customer via email upon shipping.

Return Policy: Nickii's Boutique wants you to be delighted with your purchase. Please be sure of sizes and colors. Due to the intimacy of the items, returns or exchanges will not be accepted after items have been shipped. Orders may be cancelled at any time prior to shipment for full refund.

Ordering Information: Full payment must be received before we will process an order. On placing an order you will receive an automated email. In the event that we have made an error (for example as to the price or description of an item) we will notify you by email and ask if you wish to proceed or receive a full refund. Our automated email shall not constitute an acceptance of an order. Orders shall be deemed accepted when items have been shipped. If we are unable to supply an item we will notify you and will refund you the cost of that item. We regularly check our stock levels, so that all items shown on the site should be in stock and available for processing, however, we cannot guarantee that any particular item is in stock. All special offers, sales and promotions are subject to availability and only while supplies last. Sales, promotions and special offers do not operate in conjunction with other sales, promotions or offers.

Dispute Resolution: We would encourage our customers to communicate with us at any time where it is felt that our customer service has not been satisfactory, so that we are able to improve our service to you. Any correspondence entered into with our customers is generally made within 24 hours, but in all events would be no longer than 3 working days. We will endeavour to offer satisfactory explanations to resolve your dispute and to agree to an acceptable period of time within which we are able to keep you informed of the progress of your query or dispute. In the event of a dispute, please contact us either in writing at the address given in the Contact Us section, or by email to annie@nickiisboutique.com completing the details below: 1. Name, Address, Order Number (if possible), Items purchased. 2. The nature of your problem or dispute. 3. Your contact details: email address / Daytime Phone No/ Evening Phone No.